Without a doubt, Whatsapp is by far the most popular and most used instant messaging app.
In a bid to make their customer care service better and easier to reach, MTN is trying to squeeze some juice out of the mobile messaging service.
Now, MTN subscribers can now reach the MTN customer care service via Whatsapp. No need waiting for hours when calling 180.
These are the whatsapp numbers;
To contact MTN customer care service via whatsapp, just add up any of the above number and chat with them as you would normally chat with your friends on whatsapp. However you might have to wait a while to get a reply but its nothing compared to how long you'll have to wait if you had called the customer care number.
MTN knows that people might try to mis-use this service by asking annoying or unrelated questions, for example I saw someone who sent a message to them asking them to give him data(mb) to browse.
Due to this, MTN can block users who engage in such mischievous act. It would be best if you try as much as possible to avoid this.
In a bid to make their customer care service better and easier to reach, MTN is trying to squeeze some juice out of the mobile messaging service.
These are the whatsapp numbers;
- 09033000001
- 09033000002
- 09033000003
- 09033000004
- 09033000005
How It Works?
To contact MTN customer care service via whatsapp, just add up any of the above number and chat with them as you would normally chat with your friends on whatsapp. However you might have to wait a while to get a reply but its nothing compared to how long you'll have to wait if you had called the customer care number.
MTN knows that people might try to mis-use this service by asking annoying or unrelated questions, for example I saw someone who sent a message to them asking them to give him data(mb) to browse.
Due to this, MTN can block users who engage in such mischievous act. It would be best if you try as much as possible to avoid this.
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